Photoshop 2017 18.1 crashes with Nvidia 1080 Ti

Forum|Forum|8 years ago
October 4, 2017
3 replies
1546 views

I have a brand new Dell and have installed the latest bios, drivers etc. Lightroom runs great but Photoshop crashes right away. Any suggestions appreciated.

crashing photoshop cc 2017

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JJMack

Community Expert

Post the Crash report details. Is the nvidia display driver the failing module? Phptoshop should also be at level 18.1.1

also post your CC 2017 menu Help>System Info copy and paste here

Latest nvidia driver is

Version:	385.69 WHQL
Release Date:	2017.9.21

]

JJMack

D

davidw86152745Author

Participating Frequently

Here's what the file shows 18.1.1, but App control panel shows 18.1.0

JJMack

Community Expert

Can you get into the task manger to see if Photoshop is looping or not respondind. See if you can terminate Photoshop with the task manager instead of turning off you machine.

JJMack

davescm

Community Expert

I have moved your post from the Lounge to the Photoshop forum.

In order for people to try and help you, can you please supply :

System info

Photoshop Version

Also go to windows network reliability (type reliability into the search bar) and look for the red cross at the time of the crash. Click on it and look for Photoshop in the list . Then click on Photoshop in that list and post the detail of the crash here

Dave