Skip to main content
P
polichinelle
Participating Frequently
October 25, 2020
Answered

PhotoShop 2017 CC and a library

  • October 25, 2020
  • 2 replies
  • 1991 views

I tried to put PhotoShop CC 2017 to work on my new iMac but I have a message saying that "A required application library failed to load and the product cannot continue. Please reinstall the application". It's annoying since I don't know what library is missing!!!

This topic has been closed for replies.
Correct answer davescm

Thanks again Jane

 

This piece of software resides on my old Mac (Sierra) and I just copied the whole bit to my new iMac. Unfortunately I don't remenber when I got it but it works. Actually it a version that I installed long time ago

 

The problem is elsewhere, but in any event, I'll look closely at the new offer from Adobe (Glad to know that Photoshop will be on my computer!). Maybe Elements will do the job! What get me a bit frustrated, is all the plug-ins that I installed from 2017 to today! But, as they say, upgrading is always aburden for the user.


If you have a subscription then just download the current version using the CC app.

If you do not have a subscription , then you should not have been using CC2017 as without a valid subscription only a hacked version would work, and you are on your own. We are not here to get pirated software working.

Dave

2 replies

P
polichinelleAuthor
Participating Frequently
October 25, 2020

Thanks for the answer; actually I'm in favor of keeping my Photoshop 2017. I don't know about the Cloud since I'm a bit old for that. I liked very much to have Photoshop on my machine than elsewhere in the Cloud!

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
October 25, 2020

You can only install Photoshop 2017 from the Creative Cloud app, and 2017 is no longer available. Where did you get it and how are you trying to install it? 

 

All versions of Photoshop CC are installed on your computer. It is never installed in the Cloud. There are "Cloud" features such as fonts and libraries if you choose to use them.

 

~ Jane

P
polichinelleAuthor
Participating Frequently
October 25, 2020

Thanks again Jane

 

This piece of software resides on my old Mac (Sierra) and I just copied the whole bit to my new iMac. Unfortunately I don't remenber when I got it but it works. Actually it a version that I installed long time ago

 

The problem is elsewhere, but in any event, I'll look closely at the new offer from Adobe (Glad to know that Photoshop will be on my computer!). Maybe Elements will do the job! What get me a bit frustrated, is all the plug-ins that I installed from 2017 to today! But, as they say, upgrading is always aburden for the user.

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
October 25, 2020

Your subscription to Creative Cloud includes the newer versions. What happens when you install Photoshop CC 2021 or 2020 using the Creative Cloud app?

 

The 2017 is no longer available for download.

 

~ Jane

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices