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M
Monique0D4C
Participant
October 5, 2020
Question

Photoshop 2020 does not open after accepting new terms of use on macOS

  • October 5, 2020
  • 1 reply
  • 217 views

Hi, I just accepted the new terms of use and after that I stay in a loop, see attached video. It's impossible to open PhotoShop.

 

 

{Thread title edited by moderator}

This topic has been closed for replies.

1 reply

nikunj.m
nikunj.m
Legend
October 7, 2020

Hi,

 

We're sorry about the trouble with Photoshop. Please try to quit all Adobe apps, then Sign out of the Creative Cloud desktop app and sign back in. Then launch Photoshop to check if it helps.

 

If the issue persists, please try re-installing both Photoshop and the Creative Cloud desktop app.

 

Please let us know how it goes!

Regards,

Nikunj

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