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Marcel Reidock
Inspiring
November 11, 2019
Answered

Photoshop 2020 dropshadow cut off

  • November 11, 2019
  • 4 replies
  • 5850 views

Hey there,

 

I just opend a PSD file (which was saved with PS 2019) in the new PS 2020 and I get cut off dropshadows. I turned off hardware-accaleration but the issue remains. Removed the shadow and made a new one, issue remains. Looks like a bug for me... - screenshot attachend.

 

Working on iMac 5K late 2015, macOS 10.15.1, 32 GB

 

Marcel

This topic has been closed for replies.
Correct answer Jeff Arola

Go to Photoshop>Preferences>Performance and check Legacy Compositing

4 replies

Participant
May 28, 2020

It was unchecked, I checked it and it worked 😊

Thanks a lot!

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
November 27, 2019

Go to Photoshop>Preferences>Performance and check Legacy Compositing

jenniferd91996896
Participant
March 19, 2021

The ability to do this was removed so this fix no longer works just to update you. 

Jeff Arola
Community Expert
Community Expert
March 19, 2021

Which version of photoshop are you using?

 

What operating system?

 

Could you give the steps to reproduce?

Jeff Arola
Community Expert
Community Expert
November 11, 2019
melissapiccone
Community Expert
Community Expert
November 11, 2019

Can you share your file? Have you tried creating a new drop shadow?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Marcel Reidock
Inspiring
November 11, 2019

Hello Melissa,

 

yes I created a new shadow. Nothing changes. Here the .psd file: https://adobe.ly/2X2GGFs

 

I found a similar problem with PS 2019 which was solved due to an update. -> https://adobe.ly/34UjBrp – However it seems to reappear.

melissapiccone
Community Expert
Community Expert
November 12, 2019

I don't know why it's happening, but I found a workaround. Place the drop shadow on the group and it works fine. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist