Photoshop 2020 freezes after selecting Select and Mask... (grayed out menus)

Question

Hello community,

After using the Quick Selection Tool to select the portion of a photo that I wnat to mask, I hit Select and Mask and.... Photoshop greys out. The menus above and to the right of the photo are greyed out and Photoshop freezes. The only way out of it is force quitting. Any suggestions?

I've already tried resetting the preferences and uninstalling/reinstalling. Thanks!

Processor:

2 GHz Dual-Core Intel Core i5

Memory:

8 GB 1867 MHz LPDDR3

Graphics:

Intel Iris Graphics 540 1536 MB

Akash Sharma · Accepted Answer

Hi there,

Sorry that Photoshop 2020 freezes after selecting Select and Mask.

Could you please turn on the Legacy Compositing option in Performance preferences?
Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.

Let us know how it goes.

Thanks,
Akash

D Fosse · Answer

Select and Mask is OpenCL-driven (executed in the GPU), so probably a video driver problem. Bugs can be triggered by new calls from the new Photoshop version, while passing undetected previously.

Obviously it could also be a Photoshop bug, but then more people should see it.

Unfortunately you can't update or roll back the video driver separately in MacOS, it's integrated into the OS and tied to OS updates.

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