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bloggersa56633597
Participant
November 18, 2019
Question

Photoshop 2020 keeps crashing on Macbook pro when selecting the type tool

  • November 18, 2019
  • 2 replies
  • 1114 views

Photoshop 2020 keeps crashing on my Macbook pro.

It opens up all the photo's I select, by when I want to use the type tool it just quits on me. Is this a know bug and how can I fix it? I use Photoshop for work every day and I can use it now, I'm using the paid version which makes it quite annoying.

 

Thanks in advance!

 

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2 replies

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_moco
Participant
March 11, 2020

I have the same issue on my IMAC and also pay for it.

This is beyond annoying... cant type anything!!! Please fix this bug!

    B
    bloggersa56633597Author
    Participant
    March 11, 2020

    Yeah, it still happens to me too often. It doesn't matter what font I use, it just crashes the moment I start to type.

    nikunj.m
    nikunj.m
    Legend
    November 18, 2019

    Hi there,

     

    We are sorry about the issue you are facing with Photoshop on your MacBook Pro.

     

    Would you mind confirming the macOS version you are using? If you are using macOS Catalina, you can try to add Photoshop to the accessibility list for macOS by going to System Preferences > Security and Privacy > select the Privacy tab. Also grant permissions to Photoshop under Files and Folders then restart the computer to check if that helps.

    Photoshop crashing while selecting the text tool may be due to corrupt fonts on the computer. You can check the steps mentioned in the article linked below to check if that helps.

    https://helpx.adobe.com/in/photoshop/kb/troubleshoot-fonts-photoshop.html

     

    You can also try to reset the preferences of Photoshop using the steps mentioned in the link below.

    https://helpx.adobe.com/in/photoshop/using/preferences.html

     

    Note: Please takes a backup of your presets, plug-ins, actions, etc. prior to resetting the preferences. 

     

    Regards,

    Nikunj

    B
    bloggersa56633597Author
    Participant
    November 18, 2019

    Thanks for the reply. 

     

    It's strange because it happened a few times with Catalina and the older version of PS. I still have the same Catalina version and Photoshop 2020 and it suddenly doesn't work anymore. I can't type anything, it just crashes immediatly. Somehow I don't think it's the fonts I have.

     

    Could there be another problem and solution?

    nikunj.m
    nikunj.m
    Legend
    November 18, 2019

    As of now it seems the issue may either be due to corrupt fonts or an issue with the permissions. That is the reason I suggested you to try and troubleshoot for both using the provided steps. 

    You can run a font test on the font book in Mac to check if there are any fonts with errors. 

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