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mistu26825310
Participant
October 5, 2020
Question

photoshop 2020 keeps crashing windows 10

  • October 5, 2020
  • 1 reply
  • 435 views

I use photoshop for work and it keeps crashing, I already unistalled it once, but the problem is still there. I have 32 gb of ram, 3.40 GHz intel core i5-7500. I alredy opened windows event viewer and this is the result

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1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
October 5, 2020

Ate all Windows 10 updates installed and are all your Windows 10 hardware device drivers up to date. It look like Photoshop Crashed in  ntdll.dll  so Photoshop was most likely tyring to use some system function. Update your Dsplay, print, use a devce like pen mouse keyboard and something went wrong.

JJMack
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