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E
eheld
Participant
November 6, 2019
Question

Photoshop 2020 running slow

  • November 6, 2019
  • 78 replies
  • 49570 views

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

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    78 replies

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    K
    kabrazzle
    Participant
    November 8, 2019

    Same! It can't even handle the simplest things now. 😭 Thought it was because I had Illustrator running simultaneously but I closed that and still can barely handle me selecting a layer...

      M
      Mediascience
      Participant
      November 7, 2019

      Same problem here. MacBook Pro (Retina, 15-inch, Mid 2015).

        A
        antonio_no8london
        Participant
        November 7, 2019

        Same here... It's taking ridiculously long to do any normal feature like a gaussian blur, selection... definitely something is going on in this version.

          D
          DyManic75
          Known Participant
          November 7, 2019

          Do you have slices in your document? If you do try turning off show slices - there seems to be a bug with slices that grind photoshop to a halt.

            S
            stevefal
            Participating Frequently
            November 7, 2019

            Yes I am showing slices, and turning that off speeds things up to what looks like normal, at a glance.

            I
            info@grafik-soehngen.de
            Participating Frequently
            November 7, 2019

            Same problem! HEEEELP!!!!

              C
              claudios76799305
              Participant
              November 7, 2019

              Same problem, MacBook Pro (Retina, 13-inch, Early 2015) Mojave

                I
                info@grafik-soehngen.de
                Participating Frequently
                November 8, 2019

                I deinstalled the version - no time for such games 😄

                  S
                  stevefal
                  Participating Frequently
                  November 7, 2019

                  When I turn off GPU acceleration entirely (and restart Photoshop), drawing performance improves dramatically in the case of dragging an object. Turning GPU back on, it slows down again.

                  S
                  stevefal
                  Participating Frequently
                  November 7, 2019

                  I reinsalled PS 2019, and it's lightning fast. The 2020 issue is unresolved. 

                    jérémym85817492
                    jérémym85817492
                    Participant
                    November 7, 2019

                    I have the same issue on my 2018 Macbook pro, I did not update to Catalina OS because PS was supposed to have some issues with this OS version. But PS '20 is really really slow. Go back to PS '19 right now....

                      S
                      stevefal
                      Participating Frequently
                      November 7, 2019

                      Well for me it is slow and continues to be. I've rebooted with no change.

                       

                      Dragging objects is laggy. Selection handles disappear while dragging. Wheel zoom is laggy. It's unusable.

                       

                      I tried legacy render mode, normal GPU mode, OpenCL, native GPU. No improvement.

                       

                      Mac Pro 2013 64GB dual D700 Mojave latest.

                       

                      Middle of a job, work stoppage. My bad for assuming no harm in updating. Now looking to revert.

                        viviane-C
                        viviane-C
                        Known Participant
                        December 5, 2019

                        All the same for me

                          JJMack
                          Community Expert
                          JJMackCommunity Expert
                          Community Expert
                          November 6, 2019

                          Can you post any information about your Machine, OS version, device drivers etc. At least post  your PS 2020 help system info.Adobe claim is performance has been improved.

                          JJMack
                          R
                          RemmyG
                          Participant
                          January 18, 2020

                          The problem is I think with the cache or something. When I first start Photoshop 2020 it works fine, maybe a little laggy but doable. But after a little while the beachball of death appears everytime you try to do anything at all. Even resizing, or saving, or a simple brushstroke, takes at least a minute or 2 to finish. I have to restrt Photoshop and start all over again.

                          CPU will go to 100%. It just can't be my iMac, maybe I should upgrade to the latest OSX that's the one thing I haven't tried yet. With 4,2GHz i7, 24GB of Ram and a Radeon Pro 580 8 GB you should think my iMac is meeting the specs.

                          The most frustrating thing is, that Adobe just doesn't aknowledge there is an issue, while so many people are experiencing it. Crazy...

                            adamt18510785
                            adamt18510785
                            Inspiring
                            July 1, 2020

                             

                            go to this thread and tell them what you're are experiencing and hit the "me too" button the top
                            https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2020-21-2-app-literally-became-critically-slow-with-frequent-stuttering?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=topic_link

                             

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