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andyo78869761
andyo78869761
Participant
November 22, 2019
Question

Photoshop 2020 (Windows) Program error when doing batch process

  • November 22, 2019
  • 3 replies
  • 530 views

Anyone getting these error messages with the new Windows photoshop update ?

This one happens when I try running a batch process with a saved action.

 

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3 replies

M
mbtolich
Known Participant
October 21, 2020

I  am getting the error when trying to open any photos and even when trying to close the program. Regards Michael

    D
    DiHall17567115
    Participating Frequently
    October 23, 2020

    No time to mess with it, so I uninstalled the new and reinstalled the old version, retaining prefs. It seems to work now.

    M
    mbtolich
    Known Participant
    October 23, 2020

    Same. I can't get the new version to work so have uninstalled it and put the old version back. Hopefully someone will come up with a proper fix.

     

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    November 22, 2019

    There seem to be an issue in Photoshop 2020 Action Player.  Steps that work in prior Photoshop  version on background layers in Photoshop 2020 through the error you are seeing. Steps like Transform.

    JJMack
      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      November 22, 2019

      Hi there,

      Sorry to hear about the program error in Photoshop, could you please try restoring the preferences of Photoshop and let us know if it helps? 

      https://helpx.adobe.com/photoshop/using/preferences.html

      Note: Make sure that you back up all your custom presets, brushes and actions before restoring Photoshop's preferences. Migrate presets, actions, and settings


      You may also try enabling "Legacy compositing" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps.

       

      Regards,
      Sahil

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