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ludhall
ludhall
Participant
December 22, 2020
Answered

Photoshop 2021 completely unusable – how can I downgrade to 19 or 20?!

  • December 22, 2020
  • 1 reply
  • 833 views

Photoshop 2021 is completely unusable and unstable for my part (and a lot of other people on this forum). I can't even do my work assignments leaving me with backwork for christmas (!!!)

 

- "Could not complete your request because of a program error."

- Freezes up all the time, big files and small files

- Can't save documents (Program error)

- Graphical bugs everywhere

 

Since these seem to be known and widespread problem I'm totally dumbfounded this could be released.

Is there a way to access an old version of photoshop so I can actually do my work?

 

My computer is up to date and my hardware is well above requirments.

 

MacBook Pro (16-inch, 2019)

Big Sur 11.1

Photoshop v 22.1

2,3 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

+ Intel UHD Graphics 630 1536 MB

 

 

This topic has been closed for replies.
Correct answer Azevedesign

Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

1 reply

A
AzevedesignCorrect answer
Participant
December 22, 2020

Hello ludhall to a possibility. 

Go to your creative cloud, click on the "..." dots in the program and choose the version you want that the error is not occurring.

ludhall
ludhallAuthor
Participant
December 22, 2020

Thank you! Thought I looked everywhere. I now installed Photoshop v21 (2020), and it works perfectly. 

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