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Sakamoto Ryōma
Sakamoto Ryōma
Participant
May 30, 2021
Question

Photoshop 2021 Crashing at Startup

  • May 30, 2021
  • 2 replies
  • 3353 views

The new Photoshop 2021 is crashing at startup while trying load prefences. For now I am using Photoshop 2020 which still works fine. Thank you for the help.  

This topic has been closed for replies.

2 replies

Sakamoto Ryōma
Sakamoto RyōmaAuthor
Participant
May 30, 2021

I hame running the Windows 10 Home on my computer but this path is not present on my computer "Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings". Any other ways to remove my PhotoShope preferences?   

TheDigitalDog
TheDigitalDog
Inspiring
May 30, 2021

https://helpx.adobe.com/photoshop/using/preferences.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    Sakamoto Ryōma
    Sakamoto RyōmaAuthor
    Participant
    June 7, 2021

    Yes, this worked. Thank you.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    May 30, 2021

    Try trashing your Photoshop preferences.

    To manually delete Photoshop preferences:
    Quit Photoshop.
    Navigate to Photoshop's Preferences folder:
    macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
    Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

    Note:
    The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
    Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

     

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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