Participant

Answered

Photoshop 2021 freezes when using Select Color Range

Forum|Forum|5 years ago
October 30, 2020
31 replies
12053 views

Using the latest 2021 version of Photoshop, I'm having an issue where the program stops working when using Select Color Range. The tool opens, but then everything freezes when the Range or Fuzziness sliders are moved. The only option is to Force Quit the program.

Is anyone else seeing this issue?

Details:

Hardware: Late 2013 iMac

Operating System: Catalina 10.15.7

Processor: i7 with 24GB of memory

Graphics card: NVIDIA GeForce GTX 775M with 2GB of VRAM

This topic has been closed for replies.

Correct answer miromonti

The problem seems to be Photoshop's rulers. Turn them off and Select Color Range operates as expected. I found the answer here and it worked for me. I hope that solution works for everyone else too.

Show previous replies

M

metino1096491

Participant

Same Problem. using Mac Book Pro

Radeon Pro 560X 4 GB

Intel UHD Graphics 630 1536 MB using the latest update of Photoshop.

J

johnp54161445

Participant

Same Problem. 2019 iMac Pro, Radeon Pro Vega 64.

Whatever this is, it's started with the latest update in Sept./Oct.

Seems to happen when I open my files from LR, and keep it open.

G

Gregor5E90

Participating Frequently

Yes, same problem. I started when Lightroom was open in the background and quitting that seemed to solve the issue for a while but today it's back and I can't finish working on files as colorange just freezes. I'm posting so I'll get response to the solution...

O

Ole Pa

Inspiring

Yep, me too! Several times in fact. Just since PS 2021 - Jim

R

roundaboutrich

Participant

I've been having the same problem for months.

C

ChristopherB82A

Participant

Same probledm. 20153 mac, 32 gigs RAM, running 0n Mojave. I wish Adobe would fix this.

Suzanne Mathia

Community Expert

Same issue here. Im glad its not just me

.....Suzanne Mathia

stephenr68484772

Participant

Same issue here. But I can confirm that typing in values instead of using the sliders — as @Abscons suggested — does work.

A

Abscons

Participant

French here 🙂 Hi, See on Reddit and it work for me, i hope for you too : from jgarciaimagery

"If I type in the values for Fuzziness and Range, PS won’t crash. It’s a workaround I have no problem with for now."

L

love.crusader

Participating Frequently

The same issue here. New MacBook bought just two months ago, pretty good specs. And Adobe is trying to suggest it happens because we have weak computers instead of solving the problem - so typical...