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Participant
July 23, 2021
Question

Photoshop 2021 freezes while editing on Windows 10

  • July 23, 2021
  • 1 reply
  • 970 views

There are several times as Photoshop just freezes while editing. It happens during scaling the image or using patch tool. As i understand, there are a lot of people who faced with the problem of program freezing, so why there is no solution yet? It is obvious that it is more than just "problem with your computer, please check settings". 
Thanks in advanced.
Marina

 

 

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1 reply

nikunj.m
Legend
July 23, 2021

Hi,

 

We're sorry about the trouble due to Photoshop 2021 freezing you edit the images. Would you mind sharing the exact version of Photoshop you're using?

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

Participant
February 14, 2022

I tried above solutions but it still freezes while working

OS: windows 10 20H1
Photoshop: 21.0, 22.5.5, 23.1.1