Skip to main content
Participant
November 8, 2022
Question

Photoshop 2021 Issues... Is opening to the wrong monitor and I cannot make the Home Screen blank

  • November 8, 2022
  • 1 reply
  • 281 views

Windows Windows 10 Pro. Three monitors, one of which is a Wacom.

Photoshop 2021 still consistenly opens to the wrong monitor, to the monitor with the Windows taskbar, never to the preferred monitor. Photoshop CC does not have this problem. I've tried the suggested fixes. I want Photoshop to open on the monitor I set it to.

I cannot make the Hone Screen Blank. I always have the "Recent" list of document icons. Photoshop CC does not have this problem. What I want is a blank home screen. 

Any suggestions welcome, thanks.

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
November 8, 2022

Have you tried turning the Application Frame off or going into preferences/general and choosing "Use Legacy New Document Interface"?

Participant
November 8, 2022

Hi, thanks for your reply, Yes I have. I've also just updated to 2023 and it has the same problems. I have 'auto show the home screen' unchecked and 'use legacy new document' checked. I also can't even figure out how to disable the Application Frame in 2023...

 

Seems like the app is going backward as far as UI goes, and not to start this debate and I hope I'm wrong - but at this point I see no reason at all to not just use 2018 for these reasons alone.

NB, colourmanagement
Community Expert
Community Expert
November 15, 2022

Perhaps try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management