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Participant
February 12, 2021
Question

Photoshop 2021 (MAC) crashing when using brush tool

  • February 12, 2021
  • 2 replies
  • 292 views

Photoshop is starting to suck! Whenever i try to mask a layer and use the brush tool for masking it will hang up and i have to forcefully quit the program. Its so annoying. I can't ge anything done!

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2 replies

Community Expert
February 28, 2021
nikunj.m
Legend
February 12, 2021

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're using along with your computers macOS version? Did you start facing the issue after an update to Photoshop or to macOS?

 

You can try disabling the option to Use graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if it helps. You can also try resetting the Brush tool using the steps suggested here: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#tool

 

If the issue persists, please try resetting the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj