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martinr81626500
Participant
October 23, 2020
Question

Photoshop 2021 - Spacebar and move could not complete your request because of a program error

  • October 23, 2020
  • 1 reply
  • 935 views

I updated to Photoshop 2021 this morning and now the spacebar and move function won't work! This is vital to photoshop! 

It throws up an error saying Could not complete your request because of a program error. 

Anyone else getting this and what can I do?

Using Windows 10.

Thanks

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    October 23, 2020

    Hi

    Might be related to this

    https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

    M
    martinr81626500Author
    Participant
    October 23, 2020

    Preferences didn't work. The Detected Graphics Processor is grayed out and says there is an error. I am using Remote Desktop from my iMac to my work PC. But it all worked fine with Photoshop 2020, the update this morning has stopped it working and is throwing up an error.

    A
    Anonymous
    October 23, 2020

    The GPU system requirements for Photoshop has changed, so if you're using a GPU that's older than 4 years it may not work with this version of Photoshop

    https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Unsupported graphics cards
    If your graphics card is older than 4 years, GPU functionality in Photoshop may be limited or not supported.

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