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R
rebeccaw71898605
Participant
December 26, 2021
Question

Photoshop 2022 and Mac Monterey

  • December 26, 2021
  • 1 reply
  • 1185 views

I recently upgraded the OS on my iMac to Monterey (12.1) and upgraded to Photoshop CC 2022 (23.1). Whenever I exit Photoshop I receive an error stating "Could not save Preferences because write access was not granted." I have checked my permissions under "Privacy and Security" and confirmed Photoshop does have full disk access and I am still having this issue. Any suggestions for how to correct this?

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1 reply

TheDigitalDog
TheDigitalDog
Inspiring
December 26, 2021

Any better/different if you reset the preferences?

Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

 

Note:
The user Library folder is hidden by default on MacOS. To access files in the hidden user Library folder, see How to access hidden user library files.
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
R
rebeccaw71898605Author
Participant
December 27, 2021

Thank you for the suggestion! I did just try this and I am still getting the same error message when I exit Photoshop. 

TheDigitalDog
TheDigitalDog
Inspiring
December 27, 2021

Last thing I can suggest: Try logging into another account (you may need to make one): does it still pop that error?
If you boot into Safe mode (hold down Shift Key at boot): does it still a problem?
Have you tried running a free utility like Onyx to see if that stops the an problem?
https://www.titanium-software.fr/en/onyx.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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