Photoshop 2022 kills my wifi

Forum|Forum|3 years ago
August 4, 2022
1 reply
1294 views

Hi, I installed Creative Cloud and Photoshop less than a month ago on a new PC that mounts Windows 11.

All gpu drivers are updated, but I have noticed this very annoying problem: whenever I start Photoshop, my wifi connection goes down, and I have to wait several minutes to get it back to work (and only if I shutdown photoshop).

I have searched the topic already, but no solution I found seems to apply to my case.

I'd really appreciate any help or insight on the matter!

Windows

This topic has been closed for replies.

M

mark@headTrix

Community Expert

not sure how wifi would go down? LIke stop working? or slow the connection? how can you tell?

Photoshop will use the wifi when connected to log you in to Creative Cloud, connect and sync your library files, and if saving to the cloud it could be uploading and/or synching your cloud based files, templates, or any new files you might have placed or updated within your Creative Cloud folder.

Hope that helps!
mark

headTrix, Inc. | Adobe Certified Training & Consulting

3

33rd Street StudioAuthor

Participant

not sure how wifi would go down?

Connection to the internet simply stops working, and my pc is connected through wifi

how can you tell?

If I connect with a remote desktop app to my PC (Using Anydesk) and then start Photoshop, the connection goes down and I cant reconnect unless I close down Photoshop.

The connection problem also happens if I start Photoshop directly on my machine.

I thought it was a firewall incompatibility with avast, so I uninstalled avast, but the problem persists..

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