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Participating Frequently
November 10, 2021
Question

Photoshop 2022 (update) - Infinite textures does't work anymore

  • November 10, 2021
  • 6 replies
  • 4907 views

Good morning community.
On my Desktop (Windows10) since upgrading to phothoshop 2022, Infinite Textures no longer works correctly. I can see the portfolio images but I can't load the layers. The add button stopped working.
If anyone can help, I will be very grateful.

This topic has been closed for replies.

6 replies

Participant
October 17, 2022

I have the same problem and followed the instructions installation but no use, I contacted them longtime ago but didn't answer yet, very expensive product but no support after

Participant
February 1, 2022
Please got to the company website who has created this plugin/panel. 
If you are customer who has bought it, you will log in with your email id or license key, and it will take you to your download page where you can download the latest version. It will work with the latest updates of PS. They have all the instructions on how to do it. I am on PS 23.1.0 and updated this panel and its working again. 
Also pasting the instructions below, but first download the latest version. 
Hoping it helps. 
Installation Instructions

If you’ve updated to PS CC2022, please make sure to delete the folder “com.rawex.AIVisualizer” prior the installation.

Please follow the instructions step by step:

  1. Download and unzip the manual installation file (.zip)
  2. Find the folder (Visualizer_v2.1.20) and move it to this location:
    PC: C: > Program Files (x86) > Common Files > Adobe > CEP > extensions
    MAC: users > username > library > Application Support > Adobe > CEP > extensions
    please note: username is your actual OS X username
  3. Restart Photoshop and find the extension in Windows > Extensions
Participant
February 4, 2022

Thanks you so much. I can now use it again

Lukem_Art
Participant
January 19, 2022

i've the same problem with infinite visualizer. The problem came up when i installed photoshop version 23.00 too. 

and i did'nt find a solution. i sent an email at Infinite but i haven't got an answers  for this moment.

Lukem Art ©
Rui5F93Author
Participating Frequently
February 7, 2022
Thank you. The problem is solved
Participant
March 20, 2022

How did you solve it? I am having the same problem.

JJMack
Community Expert
Community Expert
November 18, 2021

I'm know nothing about Infinite Textures.  If its a third Party Plug-in did yo install the plug-in into Photoshop when you install Photoshop 2022.  Adobe photoshop installers will not migrate third party plug-ins you have installed in Photoshop 2021 into the version of Photoshop being installed..

JJMack
PECourtejoie
Community Expert
Community Expert
November 18, 2021

Hi, did you try to contact the manufacturer of the plugin?

Also, did you reinstall it to Ps 2022?

Rui5F93Author
Participating Frequently
November 22, 2021

No, I did not. I will do that. Thank you fou your help.

Sahil.Chawla
Adobe Employee
Adobe Employee
November 12, 2021

Hi there,

Sorry to hear about this. Could you please let us know the exact version of Photoshop you're working with?
Also, please try resetting Photoshop's preferences and let us know if it helps.

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html



Regards,
Sahil

Rui5F93Author
Participating Frequently
November 16, 2021

Hi Sahil.Chawla

First of all, thanks for your reply.
Unfortunately the problem persists even after i reset Photoshop's preferences

In response to your question, I inform you that I am working with version 23.01, but this problem came up when I installed version 23.00 in October.