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T
tuomasvirtanen.fi
Inspiring
November 10, 2022
Answered

Photoshop 2023 preferences lost overnight

  • November 10, 2022
  • 2 replies
  • 1103 views

Can anyone tell me how my PS23 lost its preferences by itself in the night when my iMac was asleep (and PS was not left open)? That was a bit unpleasent, as my shortcuts stopped working. I copied a few sets of PS preferences from my Carbon Copy Clone backup until I found the latest ones. The shortcuts were back! However, the color scheme of PS had changed (plus Neural color was off), as well as the contents of some panels, for example, Color Swatches and Brushes. The former I could load back. A nasty thing!

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

First - double check that Photoshop is listed and active under Apple System Preferences/Security and Privacy Full Disk Access. What could be happening is PS does not have permissions to read the preference folder in the system.

Second - is your Photoshop auto updating? You can check your Creative Cloud Desktop app preferences and disable to manage further updates.

2 replies

T
tuomasvirtanen.fiAuthor
Inspiring
February 1, 2023

I need to "reply" to myself, but this a question (not a reply)! I again lost my PS preferences. A couple of days ago, everything appeared to be fine. Now, when I opened PS, I saw that workspaces were lost (??). No idea why. I didn't figure out any other way to get out of this than to copy the PS settings from the backup. To my surprise, this didn't recover the situation. All my (own) shortcuts were still lost. Curiously, I got the info (see the figure) which I don't understand; the file is locked??? I have nothing to do with that. What is this again with PS??? Locked???

tuomasvirtanenNET
T
tuomasvirtanen.fiAuthor
Inspiring
February 1, 2023

I don't know - I haven't made a change - PS is behaving badly, for example, Select and Mask doesn't work at all, nothing happens after choosing this function. Can anyone tell, is this some general problem with Ventura??

tuomasvirtanenNET
Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
February 1, 2023

First - double check that Photoshop is listed and active under Apple System Preferences/Security and Privacy Full Disk Access. What could be happening is PS does not have permissions to read the preference folder in the system.

Second - is your Photoshop auto updating? You can check your Creative Cloud Desktop app preferences and disable to manage further updates.

davescm
Community Expert
davescmCommunity Expert
Community Expert
November 10, 2022

Did you close down Photoshop or force it to quit with the OS?  The former closes down and saves Preferences, the latter does not and risks corruption.

 

Dave

T
tuomasvirtanen.fiAuthor
Inspiring
November 10, 2022

I quitted PS (and Bridge) and then put iMac to sleep. Next day I lauched PS through Bridge by opening a picture.

tuomasvirtanenNET
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