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Arlen
Arlen
Participating Frequently
August 19, 2024
Answered

Photoshop 2024 Color Picker will not sample outside of Active Document

  • August 19, 2024
  • 2 replies
  • 398 views

Photoshop nor Illustrator 2024 Color Picker will not sample outside of Active Document.
We use to be able to select eye dropper and hold option key while dragging off the acitve document, to select a color from anywhere.  Now when dragging the eye dropper off the document, it just shifts your window view and does not allow you to use off document color picker.  This is very frustrating!  

 

Please fix asap... please!   Thanks!

    This topic has been closed for replies.
    Correct answer Sameer K

    Hey, @Arlen. Welcome to the Photoshop Community. I'll help you figure this out.

     

    Just to be sure, ensure Photoshop & Illustrator has the required permissions on the macOS: https://adobe.ly/43zB3AJ 

    Let us know how it goes. Thanks! 

    Sameer K

    (Use '@mention' to tag me when you reply)

    2 replies

    Arlen
    ArlenAuthor
    Participating Frequently
    August 27, 2024

    Yes, this worked!   This was so frustrating until the fix 🙂 Thank you and everyone for your help. 

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    August 20, 2024

    Hey, @Arlen. Welcome to the Photoshop Community. I'll help you figure this out.

     

    Just to be sure, ensure Photoshop & Illustrator has the required permissions on the macOS: https://adobe.ly/43zB3AJ 

    Let us know how it goes. Thanks! 

    Sameer K

    (Use '@mention' to tag me when you reply)

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