Photoshop 2024 using so much memory and SSD at idle

Forum|Forum|1 year ago
September 16, 2024
2 replies
819 views

Can anyone point me in the right direction as to why Photoshop 2024 might be using 19GB of RAM just on the initial screen? I had just created a couple edits using it (imported ~30 files into a stack, then merged) but at this point I had been on the PS 'home' screen for about 5 minutes.

The drain in RAM and also C: drive usage is crippling my machine, and it's no slog. I've changed my scratch disks to 2 separate partitions on a separate HDD, but yet when I open PS2024, my C: drive drops by 11GB.

My C: drive is a 120gb SSD and I have 32GB RAM and a 10th gen i7 overclocked to 5.1ghz - yet I'm struggling to run Photoshop 2024 (on Windows 10 22H2).

Thanks!

Windows

This topic has been closed for replies.

M

Mel36158976wur6

Participant

Hello StratfordBen,

I'm dealing with a similar problem.
One of my trouble shooting tools has always been alternate versions.
When everything is the same IE your hardware, but the software has changed thats a place to look.

Try installing an earlier version of Photoshop, say release candidate 24 (October 2022).
You can have multiple versions installed at one time.

See what it does on your system. Take a look at your idle memory usage and compare.

Cheers,
Mel

S

Shivani Somayajula

Participating Frequently

Hi stratfordben, We're sorry for the trouble.

Please check the system requirements here: https://adobe.ly/47vURqU

Perform optimization and check how the performance is for Photoshop: https://adobe.ly/47OmonL

Please share the system info of Lightroom & Photoshop from Help > System info > Copy & paste into a text document > Upload as an attachment here or copy/paste in the reply.

Thanks,

Shivani

S

stratfordbenAuthor

Participant

Hi Shivani,

Thanks for your reply. My system is well beyond the minimum and recommended requirements. I'm running an Intel 10700KF over-clocked to 5.1GHZ, 32GB DDR4 memory, 240GB SSD (primary drive) 1TB SSHD (secondary drive - used for scratch disks, as recommended), NVidia RTX3060 12GB GPU, running on a 1440p primary monitor and 1080p secondary.

System Info output from Photoshop attached.

Thanks,

Ben

photoshop_help.txt

S

stratfordbenAuthor

Participant

I have checked the allocated memory in Preferences > Performance and 70% is allocated, which equates to 17GB, so that doesn't explain Photoshop using 19GB of RAM at idle.

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