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Inspiring
February 24, 2020
Answered

Photoshop 21.1.0 quits with font tool - Bad Fonts?

  • February 24, 2020
  • 2 replies
  • 773 views

I just updated to Photoshop 21.1.0 which quits whenever I select the Font Tool or do anytng with text. I suspect I may have some bad fonts. I manage my fonts with FontBook which does not seem to offer a view with Active Fonts only. (I posted a query in the Apple Forum, but wondering if there is perhaps a specific issue with Photoshop) Does anyone here use FontBook? I suspect the best plan is to disable all fonts, except for the required Standard System Fonts. Is there a way to do that in one sequence? I'm worried that if I disable ALL FONTS, there may be issues for the time the Standard Fonts are disabled. 

Aynone know of any font specific issues with PShop 21.1.0? Also, Im running OS 10.14.6 & I wonder if that may cause issues with current PShop? (If I upgrade to Catalina, I will lose access to an important app that has not yet been updated for Catalina) Thanks.

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Correct answer Sahil.Chawla

Hi there,

Sorry to hear about Photoshop crashing, please try the steps mentioned here and see if it helps: https://helpx.adobe.com/in/photoshop/kb/troubleshoot-fonts-photoshop.html

Regards.
Sahil

2 replies

Participant
February 28, 2020

Hey, I'm facing a similar problem.

I'm using macOS Catalina (version 10.15.3 (19D76) on Macbook pro 2015. i have the latest photoshop version installed : 21.1.0 20200212.r.106 2020/02/12: 4dd027efb58  x64.

As soon as i select the type tool on my photoshop, it crashes. i have reset the preferences, reinstalled photoshop and even validated all the fonts on my mac but it didn't resolve the issue. I'm seriously worried.

Participating Frequently
January 8, 2021

did you ever figure out issue. I am having same problem? 

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
February 24, 2020

Hi there,

Sorry to hear about Photoshop crashing, please try the steps mentioned here and see if it helps: https://helpx.adobe.com/in/photoshop/kb/troubleshoot-fonts-photoshop.html

Regards.
Sahil

FauxtoGuyAuthor
Inspiring
February 24, 2020

Thanks. Yes I validated all fonts & removed problem fonts. I also Restored Standard Fonts. That resolved the issues. Some of the other items in your post sound helpful too -will do.