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Participant
July 2, 2020
Question

Photoshop 21.2 crashing on MacOS 10.14.6

  • July 2, 2020
  • 1 reply
  • 235 views

Recently updated Photoshop and randomly after having been open a few hours, the app will freeze, "beachball" cursor, and I have to Force Quit and relaunch. I've attached the apple error report, if there is information in there that will help me diagnose this bug, or if there's something I can change in my workflow to prevent loss of work. Any assistance is appreciated, thanks.

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1 reply

Derek Cross
Community Expert
Community Expert
July 2, 2020

It might be worth resetting your Photoshop preferences to see if that helps first. You can reset them under the General tab in Photoshop preferences.