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daniela12757751
Participating Frequently
March 10, 2021
Question

PHOTOSHOP 21.2 Unable to close Batch window

  • March 10, 2021
  • 3 replies
  • 1233 views

When I try to process between 50-200 image through Automate -> Batch.
- All Photoshop freezes for a sec

- Batch Window stays open unresponsive

- Although, it still runs the predefined actions & scripts assigned through the Batch Window

- After all the processing is done window stays open, without any buttons or X for me to be able to close it (I have to restart Photoshop to be able to close the window). How do I close the window without restarting Photoshop?

 

Photoshop 21.2
macOS Majove 10.14.6

This topic has been closed for replies.

3 replies

josephlavine
Community Expert
josephlavineCommunity Expert
Community Expert
March 22, 2021

Another option to try is the Reset Preferences On Quit located in preferences.

warmly/j

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daniela12757751Author
Participating Frequently
April 16, 2021

Still no luck. Issue persists.

    stacyB
    stacyB
    Participating Frequently
    March 22, 2021

    I have the same issue!  Instead of closing and reopening photoshop, I just move it off my screen.  I've run several batch processes before closing with 3 or 4 "batch process" windows still sitting open.  Of all the glitches I experience, this is the least of my worries.  Sure, it is annoying and eventually I quit out and restart, but otherwise photoshop works correctly.

    stacyB
    stacyB
    Participating Frequently
    April 16, 2021

    With the new update I have not seen this problem yet.  Fingers crossed-

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    daniela12757751Author
    Participating Frequently
    April 22, 2021

    Which Photoshop version exactly are you on? And what is your OS system and version too? 

    Omar.Fathy
    Community Expert
    Omar.FathyCommunity Expert
    Community Expert
    March 10, 2021

    Did you tried deactivate (Use Graphic Processor) ?
    Photoshop>Preferences>Performance

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    daniela12757751Author
    Participating Frequently
    March 17, 2021

    Yeah, did nothing. Tried:
    - Changing Drawing Modes, check/uncheck various options within it: "Use graphics processor to accelerate computation", "Use OpenCL", "Anti-alias...", "30-bit...", ".. GPU acceleration".
    - Also tried adjusting cache tiles/levels
    - Changed script to allow Dialog popups with ON or OFF, which did nothing

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