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Known Participant
February 18, 2021
Question

Photoshop 22.2.0 freezes while panning on wacom or xp-pen

  • February 18, 2021
  • 3 replies
  • 1272 views

Very randomly when I am retouching and using space to go through a zoomed-in picture ps freezes.

The only thing I can do is save it to a PSD file and reopen the file. 

Somebody, please tell me how to deal with this glitch. It's becoming a nightmare.

 

 

This topic has been closed for replies.

3 replies

Paulenty54
Participant
November 9, 2021

Hey guys! It seems to me I found a solution for this issue. At least it works for me. I have a Wacom device. And Photoshop freezes constantly while panning using a pen. In a Tablet's driver settings I enabled an option "Pressure Compatibility. Adjusts pressure sensitivity for compatibility with older applications that only support 1024 pressure levels" and this problem never happened again. Hope it will be useful.

 

happie_97
Community Expert
Community Expert
March 9, 2021

I agree with Italosan, I would check to see if there is a driver upda or clash. There was a previous thread with issues between Photoshop and XP-Pen. Check out this thread

Known Participant
March 21, 2021

All drivers are up to date. Same issue!

italosan
Community Expert
Community Expert
February 18, 2021

Hi, have you checked if there are any driver updates available for your devices? Does this issue happen even if you use the mouse?

Known Participant
March 5, 2021

Hello! 

No it doesn't happen when I am using my mouse because my mouse is not involved in any retouching technique.

Only with the tablet pen (wacom, xp-pen)

italosan
Community Expert
Community Expert
March 9, 2021

Hi, thank you for providing us with more information. Have you checked for driver updates? Have you tried resetting Adobe Photoshop preferences?