photoshop 22.3.1 completely crashes on startup

Forum|Forum|5 years ago
May 3, 2021
3 replies
485 views

No error report

Crash or freeze

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A

AustejaK

Participant

Hi guys I have a problem too, when I start the program, I immediately get this error, please help

italosan

Community Expert

Hi, try resetting Photoshop preferences. I am attaching the steps to take:

Quit Photoshop.
Hold down the following keyboard shortcut and launch Photoshop: macOS: command + option + shift Windows: ctrl + alt + shift
Open Photoshop.
Click Yes in the dialog that asks "Delete the Adobe Photoshop Settings file?"

A

AustejaK

Participant

did not work. I as well tried probably all possible options to fix it, reinstall, reboot my pc, re instaled creative cloud, repaired it, still the same issue.

italosan

Community Expert

Hi, what OS are you running Photoshop on? What are the features of your computer?

Imcalledusama

Participant

whats happened to it can you describe it brefily, Please.

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