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A
animationlife
Legend
May 8, 2021
Question

Photoshop 22.3.1 Graphic Processor Settings Not Working

  • May 8, 2021
  • 1 reply
  • 2288 views

Hello Everyone.

I have the latest version of the Graphic Card: NVIDIA GeForce RTX 2070 SUPER.  Inside Preferences-Performance Use Graphic Processor Is Dimmed-Out. Here is the Screen-Shot.

Thanks

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1 reply

gener7
Community Expert
gener7Community Expert
Community Expert
May 8, 2021

There's a lot of reports of the v22.3.1 update not recognizing video cards. Try rolling back to 22.3

https://helpx.adobe.com/download-install/using/install-previous-version.html

    A
    animationlifeAuthor
    Legend
    May 8, 2021

    Dear gener7.

    I did roll back to version 22.3, and now I see the Use Graphic Processor, Thanks A lot. I was told the reason I can not see the Neural Filters is because of this Issue. But still, I can not open the Neural Filters. I try clicking, and Dragging the slider, nothing happens. Here is the Screen-shot

    Thank you very much.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    May 9, 2021

    Sorry I'm late. I'm able to slide that switch on and move the sliders for that filter.

    I am using a really old Intel HD4300 integrated laptop gpu with these settings:

    You can try and make your image a Smart Object or do some GPU troubleshooting.

    I'd start with rebooting your PC and resetting Prefs:

     

    If that fails, see if this helps:

    https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

     

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