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nevenkof
Participant
March 29, 2021
Question

Photoshop 22.3 crashing on Mac mini M1

  • March 29, 2021
  • 2 replies
  • 4187 views

I installed new Photoshop 22.3 that supposed to be M1 compatibile. As I start Photoshop it displays a window where new features are displayed but as soon as I click at that windows beachball is spinning and photoshop does not respond. I also try to open psd file but as soon as the photoshop opens it stops responding and beachball spinning. Tryed reinstalling but without luck. The only way to start Photoshop is to open it using Roseta emulator on M1.

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    2 replies

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    Michelle5EEC
    Participant
    May 19, 2021

    I have the same issues witn Mac Mini M1/ Big Sur 11.3.1 chip and Photoshop latest version. Once Photoshop crashes which is daily the Lightroom and Illustrator also crash. Only way is to restart machine which is usually a hard restart.

      D
      defaultr3vm8y04nojb
      Participant
      June 2, 2021

      Same here, M1 + Adobe PSd and Ai, OMG I am so desperate

       

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      April 2, 2021

      Hi there,

       

      Sorry to hear about this, that doesn't sound good. 

       

      Please go to the System Preferences of macOS, then Security and Privacy & select the Privacy tab. Once there, please select Accessibility from the list on the left and add Photoshop to the list by unlocking the window using the lock icon. Also, grant permissions to Photoshop under Full disk access. Once done, restart the computer and let us know if that helps.

       

      Regards,
      Sahil

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      nevenkofAuthor
      Participant
      April 2, 2021

      Hi, thanks for sugestion. I have managed it going to Log Out on my Mac account and then back Log In and then it strats working. I have also experience some crashes but when it crashes I use force quit but when I open photoshop again then the issue reapear and the only way to start photoshop m1 is going to log out on mac and then back to logi in and then it starts working again till next crash. I think it is a bug and will be fixed in some time. 

      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      April 8, 2021

      Thanks for sharing the information. Could you please let us know which macOS version are you on? Have you tried updating to Big Sur 11.2.3 update and see if that helps?

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