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ronecc1
Participant
November 15, 2024
Question

Photoshop 22 opening and closing immediately

  • November 15, 2024
  • 1 reply
  • 276 views

I found this in the log files. Does anybody know what it means and could this be the cause and how would I fix it. The log itself is veery long.

Exception Message: 3221226505 The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.

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1 reply

MassC
Legend
November 15, 2024

Hi @ronecc1

Is Photoshop crashing? If so, could you share your system info? You can find this by going to Help > System Info, copying it into a text file, and attaching it here. Additionally, please PM me your Adobe ID (email) if you submitted a crash report to Adobe. This will help us locate your log on our end. ^CM

ronecc1
ronecc1Author
Participant
November 16, 2024
Device name ron
Processor AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz
Installed RAM 16.0 GB (13.9 GB usable)
Device ID A38EFEF8-D909-4D13-B950-456FDBE1AA44
Product ID 00342-21938-30175-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 23H2
Installed on ‎14/‎04/‎2023
OS build 22631.4317
Serial number YX03EXKD
Experience Windows Feature Experience Pack 1000.22700.1041.0