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Participant
December 2, 2021
Question

Photoshop 23.0.2 Keeps crashing

  • December 2, 2021
  • 1 reply
  • 314 views

Hey:) I'm also working with photoshop 23.0.2. and it just keeps crashing, not when I do anything specific. It just crashes after a couple of minutes and my work is gone... does anyone have any tips? 

 

Thank you so much for your help!

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1 reply

Legend
December 2, 2021

@miriam brunke I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

 

Let's try a couple of things to try and stop the crashing:

1. Go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop and try your steps to see if the problem persists.

2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?