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Participant
June 24, 2022
Answered

Photoshop 23.4.1 doing select/copy/file-new clipboard-size (width & Height) is incorrect

  • June 24, 2022
  • 6 replies
  • 711 views

You actually have to select a different preset detail, then when you select 'clipboard' the width and height get corrected.

 

This topic has been closed for replies.
Correct answer CShubert

Hi @BRNBRN please tick the box Use Legacy "New Document" Interface, did that fix your issue?

Thank you,

6 replies

Known Participant
July 27, 2022

I too have this problem,  I have been using the 'new' New Document interface for several versions now and it has worked fine until just the last couple of months. Currently on 23.3.2.
Switching to the Legacy 'New Doc' interface fixes the problem - but like I say until recently the modern new document interface correctly selected the clipboard size. I don't really want to go back to the legacy interface as it's pretty clunky compared to the new one.

Participant
August 7, 2022

I strongly agree.
Originally, this is a function that we can use properly.
But because of the bug, we have to use this function in a limited state.

Participating Frequently
June 28, 2022

Cory,

Never mind. I found it.

Participating Frequently
June 28, 2022

Cory

How do you get to the screen that you show here?  I'm a real newby and need step-by-step directions.  Thank you in advance.

noch11
Participant
June 28, 2022

Old method worked fine, another case of if it ain't broke don't fix it.

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
June 27, 2022

Hi @BRNBRN please tick the box Use Legacy "New Document" Interface, did that fix your issue?

Thank you,

Participant
June 28, 2022

I started having the same problem, the new document doesn't fit the clipboard document size! Windows 11, Photoshop 23.4.1. This worked to correct my issue too.

mglush
Community Expert
Community Expert
June 25, 2022

Hi!

Quick question! Is the width and height switched or completely different from what you have copied to your clipboard?

Michelle