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September 28, 2022
Answered

Photoshop 23.5.1 Timeline lag when using the touchpad to scroll (macOS)

  • September 28, 2022
  • 1 reply
  • 187 views

Very strange problem.
If I hold the cursor over the timeline and scroll it using the macbook touchpad, the scrolling is very slow. It only happens when I hold the pen close to the tablet. If it is a mouse, then there is no such problem. Very strange behavior.



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Correct answer Ranjisha Sengupta

Hi there,

 

Thanks for reaching out. Which version of macOS are you using? What type of file format are you working with? 

Did it start after any update? have you tried any troubleshooting steps so far?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

 

Let us know how it goes.

 

Thanks! 

Ranjisha

1 reply

Ranjisha Sengupta
Ranjisha SenguptaCorrect answer
Legend
September 28, 2022

Hi there,

 

Thanks for reaching out. Which version of macOS are you using? What type of file format are you working with? 

Did it start after any update? have you tried any troubleshooting steps so far?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

 

Let us know how it goes.

 

Thanks! 

Ranjisha