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darto1976
Participant
March 31, 2023
Answered

photoshop 24.3.0 gradient line starting point problem

  • March 31, 2023
  • 2 replies
  • 5250 views

Hi;

I'm using photoshop cc 24.3.0 on my win 10 pc.
Hre is my problem, I used to draw gradient lines, whereever I want beyond the edges of the canvas (a photograph) but now I can't do this, it only allows me to draw the line from the edges of the photo, not below the canvas anymore.

    This topic has been closed for replies.
    Correct answer davescm

    I've just checked to see that I'm using the updated driver for my nvidia gt730 driver and when "use graphics processor" is checked, then the blinking screen problem occurs. If it is unchecked , then the image opens without any problems but gradient tool's line is not visible until it is on the image..


    Rather than disabling your GPU, have you tried leaving that enabled and going to Preferences Technology Previews and checking Deactivate Native Canvas. That should stop the flashing screen without disabling all GPU functionality.

    Dave

    2 replies

    ClaudiaR99
    Community Manager
    ClaudiaR99Community Manager
    Community Manager
    April 3, 2023

    Hello @darto1976 , thanks for reporting this issue. I'd like to ask a bit more about what is the gradient line that it's shown in the image. 

    When drawing a gradient the line has a blue dot and a thin line as you can see in the gif attached. 

      M
      Melih29217160ilde
      Participating Frequently
      April 3, 2023

      I know that there should be a blue dot but mine has a cursor instead. I can't do what you did there.

      davescm
      Community Expert
      davescmCommunity ExpertCorrect answer
      Community Expert
      April 6, 2023

      I've just checked to see that I'm using the updated driver for my nvidia gt730 driver and when "use graphics processor" is checked, then the blinking screen problem occurs. If it is unchecked , then the image opens without any problems but gradient tool's line is not visible until it is on the image..


      Rather than disabling your GPU, have you tried leaving that enabled and going to Preferences Technology Previews and checking Deactivate Native Canvas. That should stop the flashing screen without disabling all GPU functionality.

      Dave

      Ranjisha Sengupta
      Ranjisha Sengupta
      Legend
      March 31, 2023

      Hi @darto1976 

       

      Thanks for reaching out.

      You are correct that the lines can be pulled beyond to adjust the gradient flow. Strangely, it's not happening on your end. 

      What type of document are you working with? Can you please share a screenshot of the scene with the gradient tool selected?

       

      You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t.

      Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

      Let us know how it goes.

       

      Best,

      Ranjisha

       

        M
        Melih29217160ilde
        Participating Frequently
        April 3, 2023

        Hi Ranjisha;

        thx for your reply. I have tried resetting photoshop preferences both ways:

        by using the photoshop edit->preferences dialoge and by manually removing preferences files from the folder (which is described on the link you sent to me) but nothing's changed, still not working,  the grad line can not be pulled beyond.
        here is a screenshot:

         



         

        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        April 3, 2023

        What is the Photoshop > Preferences > Tools > Overscroll-setting? 

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