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Participant
June 1, 2023
Question

Photoshop 24.5 Very slow and freezing

  • June 1, 2023
  • 1 reply
  • 1359 views

Good day

Please help , i'm desperate. my photoshop 24.5 is very very slow and in freezing. When i open it , it literaly freeze immediately. I've tried everything , watched alot of videos on Youtube. Nothing seems to work.

I've uninstalled and re -installed . Same thing. I need help please.

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1 reply

TheDigitalDog
Inspiring
June 1, 2023

Need info about your system. 

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder.
(macOS only) Open the Preferences folder in the Library folder**,and drag the Adobe Photoshop Settings folder to the Trash from the following path:
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings

If that doesn't fix the issue:
Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still, crashing? 
Go to Preferences, Settings>Image Processing, and try changing the "Remove tool processing" from "Faster" to "More stable." Still, Crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"