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SPfoto
Known Participant
January 26, 2024
Question

Photoshop 25.4 problem, looks like GPU not working

  • January 26, 2024
  • 2 replies
  • 511 views

Hello,

recently I updated to new 25.4 version and right after that I have problem that looks like no GPU acceleration.

I start Photoshop, everything is ok, works for about hour and then see that everything is freezing. Zoom in and zoom out, panning and other things. For my experience it looks like after some time GPU acceleration is turning off because of some error.

Now I'm downgraded to previous version and check is it works.

My GPU is GeForce RTX 2080 Ti 11264Mb.

This topic has been closed for replies.

2 replies

Participating Frequently
February 2, 2024

I down graded to version 25.2 and things are pretty much back to normal. 

Ged_Traynor
Community Expert
Community Expert
January 26, 2024

@SPfoto try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html