Skip to main content
C
cindyt37177498
Participant
May 4, 2024
Beantwortet

Photoshop 25.7 Crashes on Launch; Older Versions Now Not Working

  • May 4, 2024
  • 6 Antworten
  • 923 Ansichten

Hi,

I'm running Mac OS 12.7.4 

PS 2023 was working fine for me. Then, I updated to Photoshop 25.7 six days ago.

PS 25.7 repeatedly crashes on launch — the application has never opened for me once.

I have uninstalled 25.7 and attempted to install older versions of PS. These all crash on launch now, too.

I tried deleting preferences files per others' suggestions online. Nothing helps.

I'm now unable to launch ANY version of Photoshop (and I'm paying for it just the same)

Can someone please help?

Thank you.

    Dieses Thema wurde für Antworten geschlossen.
    Beste Antwort von Jeff Arola

    Try holding down the Shift key while starting Photoshop to see any plugins you have installed are causing the issue.

    In the dialog that says skip loading optional and third party plugins press Yes

     

    6 Antworten

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    May 5, 2024

    If you open the Adobe Creative Cloud Application and look under Stock & Marketplace>Manage Plugins does it show any installed?

     

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      May 5, 2024

      If you go to

       

      Applications/Adobe Photoshop 2023/Plug-ins

      or

      Macintosh HD/Library/Application Support/Adobe/Plug-Ins/CC

       

      there are no plugins in those folders besides the File Formats folder that has the Camera Raw plugin?

        C
        cindyt37177498Autor
        Participant
        May 4, 2024

        The weird thing is....I don't ever install third-party or optional plugins. 

          Jeff Arola
          Community Expert
          Jeff ArolaCommunity Expert
          Community Expert
          May 4, 2024

          Now you need to figure out which of your third party plugins is causing the issue.

           

          One of the most common ones that causes this issue is Nik plugins/filters.

            C
            cindyt37177498Autor
            Participant
            May 4, 2024

            Thank you so much, Jeff, that worked! I'm running 24.0.1 until conditions improve with 25.7.  

              Jeff Arola
              Community Expert
              Jeff ArolaCommunity ExpertAntwort
              Community Expert
              May 4, 2024

              Try holding down the Shift key while starting Photoshop to see any plugins you have installed are causing the issue.

              In the dialog that says skip loading optional and third party plugins press Yes

               

              Allgemeine NutzungsbedingungenAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices