Photoshop 25.7 crashing....
.... when using move tool. Image is 25Mpix, 50 layers. PC is i9, 32Gb RAM, 16Gb vRAM. Any suggestions please? Details below.
Adobe Photoshop Version: 25.7.0 20240415.r.504 130b225 x64
Number of Launches: 6
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3447
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading
Physical processor count: 24
Logical processor count: 32
Processor speed: 2995 MHz
Built-in memory: 32418 MB
Free memory: 20484 MB
Memory available to Photoshop: 24911 MB
Memory used by Photoshop: 69 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.37.0.8
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,050 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[1 ms]
Start RunAllAPIs
[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=1026837385 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64
[1 ms]
Start GetSnifferResult
[974 ms]
Start sniffer 2024-05-02 14:48:48
# Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=1026837385 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64
{118 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY10
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080 index=0)
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4080
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY10
GPU accessible RAM: 16,050 MB
VRAM: 16,050 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,996 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-27 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.5168
Supports UMA: UNSUPPORTED
D3D-ID: 9988
Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,124 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,996 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2023-11-07 000000.000000-000
Driver age: 6 months
Driver version: 31.0.101.4953
Supports UMA: SUPPORTED
D3D-ID: 42880
End platform native
{356 ms}
{356 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY10
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080/PCIe/SSE2 index=0)
# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4080/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY10
GPU accessible RAM: 16,829 MB
VRAM: 16,829 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,996 MB
API version: 2.1 (2.1.2 NVIDIA 551.68)
Device version: 2.1 (2.1.2 NVIDIA 551.68)
Vendor name: NVIDIA
Driver date: 2024-02-27 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.5168
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{481 ms}
{481 ms}
Start platform OpenCL
# displays: 0
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,170 MB
VRAM: 17,170 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 1,490 GB / s
Compute score: 20,451.6
Device name string: NVIDIA GeForce RTX 4080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,597 MB
VRAM: 13,597 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 114 GB / s
Compute score: 352.923
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{883 ms}
Exit code kExitNormal
End sniffer 2024-05-02 14:48:49
