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khellstr
Known Participant
July 16, 2018
Question

Photoshop 3D: Texture loses connection with 3D object after Undo

  • July 16, 2018
  • 2 replies
  • 2598 views

Everytime I use undo after I had painted the 3D layer, texture paint over 3D object, the link between texture and object is broken. This is really frustrating. If I paint straight to texture file, I can use undo without problems.

Does anyone else have same problem?
Have anyone of you found a solution?
Has Adobe anyway answered to this problem?

I'd like to get some answers before I throw my laptop out of the window.

This topic has been closed for replies.

2 replies

khellstr
khellstrAuthor
Known Participant
July 16, 2018

"As the textures are disappearing when you hit undo..."

Textures are not disappearing. The connection between texture and model breaks. The texture will not update if I paint to 3D model, and vice versa, the 3D model want update if I paint the texture.

My Photoshop CC is release 19.1.5

Operating system is Windows, and GPU is NVidia GeForce GTX 960M.

Reseting the preferences did not solve anything.

Sahil.Chawla
Adobe Employee
Adobe Employee
July 16, 2018

Thanks for the additional information, could you please let us know when was the last time Photoshop worked as expected?

Are you facing this issue after a recent windows or Ps update?

Sahil.Chawla
Adobe Employee
Adobe Employee
July 16, 2018

Hi Khellstr,

As the textures are disappearing when you hit undo, could you please let us know which exact version of Photoshop you're working on and which operating system are you using?

Also, please let us know what GPU is installed in your system?

Could you please try resetting the preferences of Photoshop and let us know if it helps with the issue?

Preferences in Photoshop

Regards,
Sahil