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November 1, 2017
Question

Photoshop 7.0 won't open; scratch discs are full

  • November 1, 2017
  • 2 replies
  • 3839 views

I have been using Photoshop 7.0 for many years on a Windows 7.0 computer.  Recently had the hard drive replaced and have a 2T HD.  Went to open PS 7.0 and I got the following error:

Problem #1:  "Could not open Photoshop Scratch Discs are full".

Asked Staples call center for help and what I now have is:

Problem #2:  Screen comes up and asks if I want to run as an Administrator.  I click YES and it then tries to open PS 7.0 and then I get Problem #1 message up again.

I tried uninstalling and reinstalling and same thing happens.

I am not a geek, need step by step and very detailed instructions.

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    2 replies

    gener7
    Community Expert
    Community Expert
    November 1, 2017

    If I recall correctly, you can right-click on the photoshop.exe, select Properties from the menu, and from the Compatibility Tab, set it to Windows XP SP3, or try going back to 2000 or 98. Then click OK and try again.

    Participant
    March 9, 2020
    Hi
    In Win10:
    Go to Discmanager and create a virtual Hard drive on your 2 TB or larger C: disc, I created one with 1 GB space, got the name E:
    Start Photoshop with CTRL ALT
    Change scratch disk to E:
    Worked here.
    Best regards René
    D Fosse
    Community Expert
    Community Expert
    November 1, 2017

    Photoshop 7.0 can't see drives larger than 1TB. As far as PS 7 is concerned, the disk isn't there. So it can't open.

    You'll have to partition.

    November 12, 2017

    Let's start a bit back.  I had a HD failure, they only had a 2TB hard drive available (mine was a 1TB).  I had my apps and data cloned over to the new HD.  I  suspect that something went wrong with the cloning or that during an abrupt shutdown, a file on the registry became corrupted.  BTW, Staples guy said 2TB was not the problem.   I am not sure what he did, but he said that it was a corrupt file on the registry.  He said that he used a way better uninstall tool than provided with my system to ensure all files were GONE.  He then reinstalled PS 7.0.  I suspect that he was correct to some extent.  I have heard that sometimes when you uninstall, not all files get uninstalled.  If the evil file in question (LOL) remained corrupted on the registry regardless of using the provided uninstall utility, then reinstalling the application would not work as this file would not be overwritten with the non-corrupted version, but be bypassed in the re-install because, heck the file was already there, wasn't it?  Anyway, I don't know what he really did, but I do know that I have to Run as Administrator still and I didn't have to before, but I am not messing with it.  Try...a uninstall utility from the manufacturer to get ALL files gone and then try reinstalling....