Participant

Question

Photoshop and Creative Cloud not working in MacBook Pro M1 processor

Forum|Forum|5 years ago
March 22, 2021
3 replies
1378 views

Hi,

I bought new Macbook Pro with M1 prosessor last week and now Adobe Photoshop and Creative Cloud is not working. Does anyone have same problem? How you fixed it?

Problem or error

This topic has been closed for replies.

Sergei Bak

Known Participant

I bought M1 Pro with 32Gb of RAM and use Photoshop v. 23.0.1
Photoshop itself works faster but there's still a lot of issues, for example, if you use the mixer brush tool with frequency separation technique everything starts to freeze/glitch.
Also, if you use 120Hz display refresh mode zoom in/out the image in Photoshop doesn't look smooth.
It's sad when two big companies cannot fix all problems before announcing new products.

davescm

Community Expert

Take a look at the attached : https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

Dave

T

TroughMyLens

Participant

Thank you Dave!

It's runniiiing!:-)

davescm

Community Expert

You're welcome 🙂

Dave

josephlavine

Community Expert

What version of Photoshop are you running? Please confirm that you are on the latest version, which is 22.3.0

warmly/j

L

LiamPhotoATL

Participant

I had that version and still wouldn't load. Creative Cloud Desktop app is uesless as well. Only thing that works is Lightroom but I cannot get latest update for it because CC app doesn't work.

J

jürgens39971405

Participant

I have the same issue

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded