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cherylfocus
Participant
November 21, 2020
Question

Photoshop and Indesign freezes when I try to quit

  • November 21, 2020
  • 1 reply
  • 112 views

Recently my Photoshop and Indesign have been freezing (rainbow beach ball appears) whenever I try to quit. It just stops and the beach ball appears, and the program stops responding. But it only happens if they have been left open for awhile, or I have made many adjustments. When I open a file, do a simple edit, and close PS, it does close properly.

 

Any idea what may be causing this? I even used Adobe CC Cleaner to uninstall and reinstall CC, but it is still happening. 

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1 reply

Derek Cross
Community Expert
Community Expert
November 21, 2020

Which versions of InDesign and Photoshop and OS?

How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign and Photoshop preferences?