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Miki_hero
Miki_hero
Participating Frequently
April 16, 2023
Question

Photoshop and other ADobe apps keep crashing on startup

  • April 16, 2023
  • 1 reply
  • 3614 views

Idk what caused them to start crashing, I tried downgrading to an older version - still the same, I updated my system, gpu drivers and the apps but that didn't help either. I used the Adobe Creative Cloud Cleaner Tool but that didn't help eother. 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
April 17, 2023

Hi @Miki_hero Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

Miki_hero
Miki_heroAuthor
Participating Frequently
April 17, 2023

The app crashes the second it starts so anything that requires me doing something inside the app itself is out of the question.

Miki_hero
Miki_heroAuthor
Participating Frequently
April 18, 2023

Can you send some computer specs?

OS Version

Installed RAM

Total HD/Available HD space

Graphics Card(s) and VRAM


Sure, here they are:
OS Windows 10 Home Version: 22H2 Build: 19045.2846
Installed RAM: 32gb 2400MHz

SSD (free/total): 203GB/512GB

HDD (free/total): 869GB/2TB

GPU: Nvidia Geforce GTX 1660 VRAM: 6GB

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