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Claus2482587112z2
Participant
June 11, 2022
Question

Photoshop-Anmeldung nicht möglich

  • June 11, 2022
  • 2 replies
  • 240 views

Ich bekomme, wenn ich Photoshop öffnen will (habe ein Abo) die Meldung: Deine Adobe-Seriennummer ist abgelaufen oder ungültig. Mein Abo ist bezahlt. Ich habe irgendwo gelesen, dass die Mindestanforderung ans System 10.15 ist - ich habe Sierra 10.12.8 und bin auf dem neuesten Stand. Was kann ich tun?

      2 replies

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      Claus2482587112z2Author
      Participant
      June 16, 2022

      Does nobody have an idea what the problem is? I'm paying for a subcription, and cannot use the program - very frustrating...

      Is there no one I can ask directly at Adobe? A phone number, an email address...

        Michael Bullo
        Community Expert
        Michael BulloCommunity Expert
        Community Expert
        June 12, 2022

        Do you have...

        1.  an older version of Photoshop which you paid for outright with a serial number, or
        2.  a current subscription to the Creative Cloud version of Photoshop?
        C
        Claus2482587112z2Author
        Participant
        June 12, 2022

        No. 2 - I have a current subscription to the Creative Cloud of Photoshop.

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