Photoshop aoto close when editing with no crash

Photoshop aoto close when i editing a pic with no crash, just a window let me choose save file or not, and can't cancel.

like this window.

and this is a regular close and save window, there is a "取消"-cancel choose.

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Community Expert

Which version of Photoshop and Operating System do you have?

Try resetting your Photoshop preferences, which you can do under the General Tab in Photoshop preferences.

Participant

im using windows 10 and photoshop cc2019

i have tried resetting Photoshop perferences, and still have the problem

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