Participant

Question

Photoshop app version issue

Forum|Forum|5 years ago
September 11, 2020
2 replies
276 views

Hi team,

In September 09 I created a new psd-file with the recent changes, but today I am not able to open it in Photoshop app. The error says that there is a Photoshop version compability issue. Please help to solve the issue - I don't want to wast the almostly complete project that I did 2 days ago.

Please check attached screenshots. Thanks.

Regards,

Ekaterina

This topic has been closed for replies.

Community Expert

Community Expert

Hi Ekatrina,

It looks like the file is corrupted. Do you want to upload it here and I could try to open it on my machine?

Adobe Community ExpertAdobe Certified Professional

Katrine OneAuthor

Participant

I've just rebooted my PC and it looks that everything is fine now 😃 Thanks!

Community Expert

Community Expert

I'm glad it's working now for you 🙂

Adobe Community ExpertAdobe Certified Professional

Katrine OneAuthor

Participant

in continues of the same issue - I have just opened the required file, but it is corrupted. PFB the mockup from the app.