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chrispdxwraps
Participant
February 6, 2019
Answered

Photoshop auto recovered file looks like noise?

  • February 6, 2019
  • 2 replies
  • 826 views

I was working on a file; tried to save over it, resulting it "file is in use" error (this happens on occasion). Then I tried saving as a new file name, during which Photoshop crashed. The original file is gone, the auto-recovery pulled the file back up but all the info is jumbled. Here's what the file looks like.

So far I've tried saving as jpg, then renaming file to psd (didn't work).

I've tried copying/renaming as tif, wouldn't open.

I saved the file as a psd, and when reopening it looks just like the above image. The file itself is 500mb (about how big the original file was) and has no layers (flattened file, with guideline in the correct spot for the original file).

Any ideas on what I could try to recover my file? I was thinking maybe saving it as whatever file extension photoshop uses for backups and put it in the backup folder then reopen photoshop and see if it loads the layers?

Thanks!

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Correct answer

Hi

I don't think there's much you can do, you did however mention one very important thing above and that's "backup" you should always keep backups of you important files for situations like this, you can backup to the cloud, external drives etc. Working with incremental backups is the best option, having various versions of the same file is a god send.

I even backup my backups.

2 replies

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
February 7, 2019

Further to what Ged has said, one of the things we see here is crashes part way through a save.  That usually kills the file, so as a direct result of seeing other people's pain, we tend to save large projects to incremental file names at least every half hour. 

I use Shadow Protect backup software, which makes incremental backups every 10 minutes.  So in the case of a disaster, I can mount at any of those time points and load, but only what was on the drive.  If I had not saved, then backup does not help.

A
Anonymous
Correct answer
February 7, 2019

Hi

I don't think there's much you can do, you did however mention one very important thing above and that's "backup" you should always keep backups of you important files for situations like this, you can backup to the cloud, external drives etc. Working with incremental backups is the best option, having various versions of the same file is a god send.

I even backup my backups.

    C
    chrispdxwrapsAuthor
    Participant
    February 7, 2019

    Yeah, it was like half an hour of work I lost, so I was able to just redo it in less time than that. I just figured if there was a quick way to recover it I would check. It doesn't often crash during a save but when it does .

    Thanks anyway!

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