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Participant
October 17, 2020
Question

Photoshop become completely unresponsive after use.

  • October 17, 2020
  • 2 replies
  • 609 views

So using Photoshop recently i've noticed after I start using the program for five minutes the whole program becomes unresponsive. I am able to "Switch Tools" but i am unable to actually use them.... almost like the whole canvas is just locked. I cannot move around it, and it stays frozen in one area. The only thing I can do ironically is save. Once I close the window, and reopen it IO can work back into it for another five minutes and the cycle repeats.  After using this program for 10 plus years I cannot pinpoint what is actually wrong with this.

Any ideas of what I can do? 
I use Photoshop professionally and this is a HUGE set back for me.   

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2 replies

Participant
February 26, 2024

I've got the same problem. That makes unable to work with PS. I got not idea about what's to do

Nancy OShea
Community Expert
Community Expert
October 18, 2020

How much free HD memory do you have?

How much available RAM?

Did you turn off non-essential background processes like energy saving sleep mode, real-time backups and anti-virus scans?

 

Nancy O'Shea— Product User & Community Expert
Participant
October 18, 2020

I run 1 Terabyte HD, 565 Gugs are free
24 Gigs of Ram(i've allowed PS more than enough for use i'm almost at 8o percent)
yes. 

Participant
January 31, 2021

Enough to run a few Teslas that - any further response here from Adobe???