Photoshop Black screen

Forum|Forum|4 years ago
June 6, 2021
2 replies
1139 views

Hi There!

Im getting a black screen when pulling up photoshop. Please help.

I have tried resettign preferences and rebooting and its not working.

Thank you!!

This topic has been closed for replies.

TheDigitalDog

Inspiring

Maybe try this : Go to Preferences >Technology Previews and check Deactivate Native Canvas. Then quit and restart Photoshop; any better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Akash Sharma

Legend

Hi there,

Sorry that Photoshop is showing a black screen on top of the Layers you work with.

Which version of Photoshop are you using and what is your computer's OS?

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

You may also checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

Thanks,

Akash

J

JonesBeeAuthor

Participating Frequently

Hello,

I am using MacOS. Yes, I have tried deselecting the "Use Graphics Processor" and that didn't work.

I will review your next proposed steps and see if that works.

Thanks for your help!

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