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Fotostube
Inspiring
July 7, 2022
Answered

Photoshop braucht ewig beim Start und Druck

  • July 7, 2022
  • 2 replies
  • 1649 views

Hey hey, 

bei mir braucht Photoshop am MacBook ewig bis es offen ist, genauso wie wenn ich etwas drucken möchte, da braucht es lange, um das Fenster der "Druckeinstellungen" zu öffnen. 

Bei meinem iMac mit der gleichen Leistung ist es jedoch nicht so, ich habe es bereits auch schonmal deinstalliert und neu installiert. 

Habt Ihr noch Tipps?

Der verfügbare Ram ist auf 11725MB (90%) und Arbeitsvolumen sind auf 222,19GB

This topic has been closed for replies.
Correct answer Fotostube

Great to hear we're making some progress @Fotostube. Thanks for trying in the new user. 

A new user will create a new user folder and thusly each app will generate new Preferences, and app and folder permissions will be refreshed.

 

Printer permissions: If you had to re-add the printer in the new user, it could be that Deleting the printer in the previous user and reinstalling it could do the trick.

 

Photoshop Preferences: Try restoring your preferences using this manual method: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

Those would be my two primary suspects, so give both of them a try in the previous user and let us know if that does the trick. Next might be checking/resetting folder permissions for user specific Library folders.

 

Regards,

Pete


Hey hey, ich Danke für die ganze Hilfe. Ich habe jetzt einfach das MacBook auf Null gesetzt und neu aufgespielt. 

 

Vielen lieben Dank!

 

2 replies

Phil Pickering
Phil Pickering
Legend
July 12, 2022

Hi @Fotostube,

 

Just stepping in here with a thought:

 

Is your MacBook a recent M1 or M2 model? And is your iMac an older Intel model?

 

If that's the case, check which version of Photoshop you are running. In Photoshop go to Help > System Info and look at the first line in the System Info dialog window that appears. It should read something like:

 

"Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 arm64"

 

It's the "arm64" bit at the end that's the most important.

 

You will also need to go to your printer manufacturer's website and make sure you have downloaded and installed the most up-to-date drivers for that printer. If you could let us know your specific printer model and the version of macOS you're running, I'll try and point you in the right direction.

Pete.Green
Adobe Employee
Pete.Green
July 12, 2022

Thanks for jumping in to help Phil!

Like you, I suspect a driver issue! 🙂 

 

Many regards sir!

    Pete.Green
    Adobe Employee
    Pete.Green
    July 11, 2022

    Hi @Fotostube, Is this print delay only with the Photoshop beta? or are you seeing it with the general Photoshop release as well?

     

    Can you let us know which Photoshop version you're working with?

    My first suggestion would be to uninstall the Printer and reinstall it, see if that refreshes the print driver for bringing up the Print dialog.

     

    Get back with more details when you can,

    Regards,

    Pete

    F
    FotostubeAuthor
    Inspiring
    July 12, 2022

    Hi hi,

     

    leider liegt es nicht am Drucker, da ich in der zwishcenzeit sogar einen neuen gekauft habe und es immernoch so ist. Mit dem iMac läuft es im gleichen Raum reibungslos. Ich habe die Vollversion "Adobe Photoshop 2022". Ich habe auch bereits Photoshop deinstalliert und neu aufgespielt.

     

    Liebe Grüße

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